If you receive an order containing defective parts/products or an order with portions missing, you must contact our office within 30 days of the date of your original invoice to inform the company in order to have the items replaced at no charge.
Defective items must be returned within 30 days of the original invoice in order to receive replacements at no charge. After 45 days, a 20% restocking fee will be assessed if the items are returned for credit. There are no returns or exchanges after 90 days.
This policy does include missing parts on warranted products, but does not include defective parts or items on warranted products.